Frequently asked questions

Our custom balloon décor pricing varies based on the type of design, complexity, length, volume, and delivery & installation costs. All of our garlands are priced per foot (not linear feet) so having measurements of the space where you would like your balloons to go will help give you a general idea of cost. We recommend you measure up and over, adding both measurements will give you total "linear feet" From there we take into consideration how much volume you want to add, and/or any add-ons. Check out our pricing guide, we hope this will give you a general idea of where you might be!

Our custom garlands take lots of time to design and execute so the sooner you can book the better! We strongly suggest booking at least two weeks in advance. Some materials can take over a week to receive. For custom installation, if you have an event date and venue but are not exactly sure what type of balloon décor you would like yet, you can reserve your date with a $100 deposit, then we can sort out the details later! Your deposit will be applied to your total once you have one. Balloon bouquets only require 50% of your total to secure your date.

In order to secure your date, we require 50% of your total. For clients that have a date and venue for their event, but have not settled on their decor theme, you a secure your date with a $100 deposit, and sort out the details later!

Balloons D'Lux services the Stewartsville-St. Joseph, MO, and surrounding areas! We will travel up to 100 miles!

As long as your order has met our minimum of $150, we will deliver and install our creation for you! Additional fees may apply. Delivery times will depend on the start of your event and availability.

Our Grab & Go Garlands are the perfect budget-friendly alternative that gives a nice touch to your party! Grab & Go garlands are made fully constructed by us and then are picked up, hung, and styled by you. Easy-to-follow hanging instructions and hanging materials included.

We currently do not offer any DIY kits, but it is something we plan on adding later! A great alternative that is easy on your wallet is the Grab & Go garlands!

Please note that once your balloons are out of our care, Balloons D'Lux cannot be held liable. We take pride in using only the highest quality materials, but it's important to understand that some balloons may pop or deflate earlier than expected. Unfortunately, we cannot guarantee the lifespan of your balloons after pickup or delivery due to various environmental factors such as weather, pets, children, different surfaces, hot or cluttered car conditions, and foliage. However, we promise to replace any balloons that are damaged during transportation or setup. With proper care, indoor balloon garlands may last up to a month or longer (although we cannot guarantee this), as long as they are kept away from direct heat, sunlight, and sharp objects.

I will do my best to help you! I get it, things got away from you, your previous vendor cancelled on ya, it all happens! As long as I am available, I will help you! Last-minute orders are only accepted based on availability and may be limited to only the balloons we have in stock. The order total for last-minute bookings will be due upfront and may be subject to a rush booking fee.

We most certainly don't rush to create something beautiful! though we try to work efficiently and get out of your way as fast as we can. I try to keep the installation process under 2 hours, but it all comes down on how big of a project we are installing! I pre inflate all the balloons my vehicle is able to transport as well as pre assemble any props me we use. Additional inflation may be needed on site, as well up backdrop set up and such!

For Custom Installation Orders: We understand that life happens! You can't plan for unforeseen circumstances, so I will work with you as much as I can! If you need to reschedule your booking, you must do so at least one week prior to your event date and I would be happy to apply your deposit to a future booking. Cancellations less than one week from your event are no longer eligible to be rescheduled. Deposits are non-refundable. Grab & Go or Balloon Bouquet Orders: Cancelation must happen within a week of your event. Your deposit for these items is non-cash refundable, meaning in case of cancelation, your deposit is held as in-store credit to use later, as long as it is canceled within a week of the event. Cancelations less than one week prior from your event are no longer eligible for a refund/in-store credit)

M-F: 9am-5pm Sat: 10am-2pm Sun: Closed